Front desk - 3903

Southampton, PA

Full Time

Entry Level

Job Title: Front Desk

Location: Southampton, PA 18966

Southampton Dental Solutions is seeking a dedicated Front Desk professional to join our team in Southampton, PA. This full-time position offers an opportunity to be the first point of contact for our patients, ensuring a welcoming and professional experience while managing the administrative operations of our dental office. Our office hours are Monday to Friday, 9 AM to 6 PM, providing a stable work schedule for our employees.

About Southampton Dental Solutions

At Southampton Dental Solutions, we are committed to creating a professional, welcoming, and team-oriented environment where both our patients and employees feel valued and respected. Our practice is built on patient-centered care, professionalism, integrity, teamwork, respect, and continuous learning. We strive to provide high-quality dental care while treating every patient with compassion and dignity.

Responsibilities

Greet patients and manage check-in/check-out.
Answer phone calls, emails, and patient inquiries.
Schedule, confirm, reschedule, and cancel appointments.
Maintain accurate patient records and demographic information.
Verify dental insurance eligibility and benefits.
Collect copays, balances, and other patient payments.
Assist with treatment estimates, financial arrangements, and payment plans as needed.
Process or assist with insurance claims and documentation.
Manage cancellations, no-shows, and appointment openings.
Coordinate communication between patients, dentists, hygienists, and dental assistants.
Maintain patient confidentiality and follow HIPAA requirements.
Use dental practice-management software and office computer systems.
Keep the reception area organized and professional.

Qualifications

High school diploma or equivalent.
Previous dental, medical, receptionist, or customer-service experience preferred.
Strong communication and interpersonal skills.
Excellent organization and attention to detail.
Ability to multitask in a busy environment.
Basic knowledge of dental insurance is helpful.
Comfortable learning dental practice-management software, specifically Curve Dental.
Professional, friendly, and patient-focused attitude.

Schedule

This is a full-time position with office hours from Monday to Friday, 9 AM to 6 PM.

Compensation

The pay range for this position is $13-$16 per hour, based on experience and qualifications.

Benefits

Dental Care
PTO / Vacation / Sick Leave
Paid Holidays

If you are passionate about providing excellent patient care and are looking to grow in a supportive environment, we encourage you to apply for the Front Desk position at Southampton Dental Solutions.

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